All the jewelry on jenerations.com is handcrafted, therefore please allow for at least a few days delivery time. All orders are placed through the Paypal system, a 100% secure server. We will send a reply email with the confirmation of your order, including an estimated ship date. Please let us know of any delivery deadlines you may have ahead of time.

jenerations handcrafted jewelry is created with natural gemstones. All gemstones vary in size, shape, and color. So please allow for some varience in your piece. It is what makes it unique and original.

Shipping: All orders will be insured and shipped via UPS ground, UPS 2nd Day Air, or UPS Next Day Air. When placing an order you will have the option to select which shipping method you would like to use and you will be given the shipping charge.

jenerations offers free shipping promotions quite often. Please sign up for our mailing list to be notified of such promotions.

Exchange Policy: Because all items are made especially for you, they are not returnable. You can however exchange your item for something else within 10 days of receipt. If you have an item that you want to return, or needs to be altered, please contact us at 516-343-4616 or info@jenerations.com. In addition, we will repair all jewelry within 6 months of purchase.

Privacy Policy

Jenerations recognizes the importance of protecting the privacy of all information provided by customers of Jenerations.com. We created the following policy guidelines with a fundamental respect for our customers’ right to privacy to guide our relationships with our customerss. Please read this Privacy Policy carefully to understand how we will use and protect your personal information. We will never share your personal information with anyone except as described in this Policy.

Information Collected by Jenerations

Jenerations collects information about customers during their purchase of any items on our website; their participation in certain activities on our website, including the use of cookies and online forms used by the AnswerChat software on our website.

Use of Information

Jenerations will not reveal any personal information that customers provide to us to any third party without their permission, except where needed for credit card approvals. We may disclose aggregated, anonymous data to potential investors and potential partners.

Using e-mail addresses provided at purchase or otherwise, Jenerations periodically sends out e-mail newsletters and promotional e-mail to our customers about services and products offered by Jenerations. Customers can indicate that they do not wish to receive e-mail information from Jenerations. Third parties will not contact our customers through the use of our e-mail newsletter lists.

Our site uses cookies to deliver content specific to customers' interests and to honor their preferences. This information is used to assist us in creating a site that will serve the needs of our customers.

Upon request, Jenerations will remove customers (and their information) from our database or permit them to "opt-out" of any further e-mail newsletters or contact. Although Jenerations does not specifically seek to obtain any information from children, there are certain areas of our websites that children may visit. We urge children only to give us any information after they have discussed it with their parents.

Storage of Information

All information collected from customers of our website is stored on secured media on our secure servers. We use industry standard security measures to protect any personal information you may provide to us. However, we cannot guarantee that your submissions to our websites, any content residing on our servers, or any transmissions from our server will be completely secure.

Changes

Jenerations may modify this Privacy Policy at any time. This Privacy Policy was last revised on February 7, 2005.

General

Jenerations is not responsible for the content or the privacy polices of websites to which it may provide links or the websites of its advertisers.

Jenerations uses reasonable precautions to keep the personal information disclosed to us secure.

If you have any questions about this privacy statement, the practices of this site or your dealings with Jenerations, you can contact: info@jenerations.com